Christmas 2021 Terms & Conditions

On this page, you will find all the terms and conditions for Christmas bookings

Thank you for booking with Fuller’s for your Christmas party. To make sure your event is as successful as possible the below Terms and Conditions will apply to your booking. Please read through these and let us know if you have any questions or concerns.

PLEASE NOTE: Some Fuller’s venues may operate additional or amended terms to those in this document. Any such terms shall always supersede these terms.

To confirm a booking we require a minimum deposit of £10 per person. This secures the booking and is redeemable against your bill on the day of your event. Deposits can be paid by BACS or card via a secure online payment link, or in person at the venue.

Full payment for your drinks and meal is payable before the booking date, or on the day of the event as discussed with venue (this excludes Christmas Day and New Year’s Eve bookings – please see sections below for details). 

Sometimes things don’t always go to plan, and we understand this. However, if you do need to cancel with us, we would appreciate it if you let us know as soon as possible. If you have paid a deposit, we will claim this money if the cancellation is made less than 72 hours prior to your booking. If we are unable to host your booking due to government guidance, we will refund your deposit in full.

As Christmas is a very busy time, we need a full pre-order for all food bookings at least a week before your booking, with names of the guests next to food choices. If you have made your booking less than 3 working days before the booking date, or if you have not submitted a pre-order within the time frames set out, we are unable to guarantee your menu choices, but will always do our best to accommodate them. 

We also recommend that you pre-order drinks for your booking to save time on the day, and to guarantee specific products. Many of our venues offer drinks packages – please enquire for details.

We will send you a pre-order link to place and manage the pre-orders for you and your guests. Please let us know of any dietary requirements or allergies when you submit your food order so we can plan accordingly. If you need information on allergens, please ask and we will be happy to provide this information. 

Your booking may be subject to a minimum spend requirement, which may vary depending on the date or weekday chosen. The minimum spend will include all food and drink spend for your group. If your booking has a minimum spend you may be required to run a tab for the event so that this can be tracked. If a minimum spend is not met on the day of your event, you will be required to pay the difference and/or forfeit your deposit to make up the minimum spend. 

All Christmas Day bookings require full up-front payment by the 1st December, and all New Year’s Eve bookings require full up-front payment by the 17th December, to be confirmed. Bookings can be held provisionally prior to this date at the venue’s discretion, and you may be asked to release or confirm a booking at any time if we have other customers ready to confirm. 

Please note that discretionary 12.5% service charge may be applied to your bill.