Pension Plan

Fuller, Smith & Turner Pension Plan

Dear member,

Whilst the initial shock of the Covid-19 pandemic has passed, there still remain challenges to occupational pension schemes like ours. Looking after your pension remains the Trustees’ top priority and we and our advisers continue to do everything in our power, to ensure services continue to be provided throughout the coronavirus pandemic.

The disruption caused to the administration services by the implementation of remote working remains a challenge but fortunately to date has had a relatively limited effect. The Trustees’ priority remains the implementation of new benefits, for example retiring members, setting spouse and dependants pension etc. If your enquiry does not fall within this priority area, we would ask you to be patient and please bear with us.

Investment markets remain volatile and the economic environment uncertain.  However, the Trustees continue to be confident that the Plan’s investment strategy remains appropriate. The Plan’s investment advisers regularly monitor this and advise the Trustees. We would remind members that pensions investments are for the future and decisions should be made on a long-term basis.  
The Trustees would also like to emphasise that, during the pandemic, there has been an increase in pension scam activity. Please stay alert and remain vigilant. If anyone approaches you and suggests that now is a good time to take your benefits due to the coronavirus crisis (in particular if you are taking a cash lump sum to invest somewhere else), please be mindful that there are many unscrupulous individuals trying to take advantage of people at this uncertain time. Stay alert and remember that if something seems too good to be true, it probably is!

If you should have any questions then please contact the administration team using the contact details down below.

Contacting XPS – the Plan Administrators

You can contact the XPS Administration Team at the following address – [email protected]

Have these ready for a security check: 

address – first line and postcode, 
the first 4 digits of your NI number (e.g. JE45) and 
the day in the month of your birth (e.g. 25th) 
if you are emailing, do NOT send all of your NI number or date of birth 
Please note, we do not recommend that you post letter, certificates or forms etc.

Pensioner Payroll/Payslips

Pensions will continue to be paid as and when they fall due. The Trustees have ensured that adequate assets are being held in highly liquid instruments and our advisers have put in place contingency plans to ensure payments are made. However, following the closure of the Fullers estate, in line with Government Guidance, we do not currently have the facility to print and post payslips to those in receipt of a Fuller’s pension.  As and when things return to normal, any payslip which have not been sent will be printed and posted to pensioners. We apologise for any inconvenience this causes but hope you understand the reason that this is not possible.  If you have any questions or concerns please contact Fullers at [email protected]

We’ll continue to monitor the situation and liaise with our service providers to minimise the impact and we will provide you with updates on this page over the coming weeks.

This information is intended for deferred members of the Fuller, Smith & Turner Pension Plan (Defined Benefit scheme).

For any queries please contact the administrators of the scheme, XPS Pension 1st Floor Flax House 83 – 91 Adelaide Street Belfast BT2 8FE

T: 028 9505 3161
[email protected]