Pension Plan

Fuller, Smith & Turner Pension Plan

Dear member

With the continuing news about the impact of COVID-19 (Coronavirus) across the whole country, it’s understandable that you may be concerned about what this means for the Fuller Smith & Turner Pension Plan.

We are actively monitoring developments as the situation unfolds and our administrators XPS have begun to implement their business continuity plan. Although we don’t expect COVID-19 to have a major impact on the services we provide or the pensions we pay, we want to reassure you that the contingency plans we have in place have been designed so we can continue to operate with minimal disruption.

Contacting XPS – the Plan Administrators

You can contact the XPS Administration Team at the following address – [email protected]

Have these ready for a security check: 

address – first line and postcode, 
the first 4 digits of your NI number (e.g. JE45) and 
the day in the month of your birth (e.g. 25th) 
if you are emailing, do NOT send all of your NI number or date of birth 
 
Please note, we do not recommend that you post letter, certificates or forms etc.

Pensioner Payroll/Payslips

Pensions will continue to be paid as and when they fall due. The Trustees have ensured that adequate assets are being held in highly liquid instruments and our advisers have put in place contingency plans to ensure payments are made. However, following the closure of the Fullers estate, in line with Government Guidance, we do not currently have the facility to print and post payslips to those in receipt of a Fuller’s pension.  As and when things return to normal, any payslip which have not been sent will be printed and posted to pensioners. We apologise for any inconvenience this causes but hope you understand the reason that this is not possible.  If you have any questions or concerns please contact Fullers at [email protected]

We’ll continue to monitor the situation and liaise with our service providers to minimise the impact and we will provide you with updates on this page over the coming weeks.


This information is intended for deferred members of the Fuller, Smith & Turner Pension Plan (Defined Benefit scheme).

For any queries please contact the administrators of the scheme, XPS Pension 1st Floor Flax House 83 – 91 Adelaide Street Belfast BT2 8FE

T: 028 9505 3161
E:
[email protected]