Privacy & Security
Fuller Smith & Turner P.L.C is registered data user under the Data Protection Act. Our registration number is 241882. The information you provide on this website will be held by Fuller Smith & Turner P.L.C and not by any third parties.
Use of your information
Your name and address details you provide on this site will be held and used by us for order processing, administration of your orders and/or accounts, dealing with enquiries or complaints, crime and fraud prevention.
If you have opted-in to such communications, your email address and postal address may be used by us to tell you about our products and services from time to time.
In our email marketing, we may use reputable and professional marketing service providers to make sure that we adhere to the best practice guidelines in our email marketing. This means that the marketing email may technically be sent via a carefully selected third party.
As required by the Internet Shopping Is Safe (ISIS) Code of Practice, we will retain your order information for a minimum period of one year from the purchase.
Disclosures of your information
* We will not disclose your information to any other companies.
* Where required by law or legal proceedings, we may disclose your information to credit agencies and to other people in relation to enquiries concerning the prevention and detection of fraud or crime or the apprehension or prosecution of offenders.
We use a feature of your Internet Web Browser called a 'cookie' on our website. A cookie is a very small text file that your web browser places on your computer's hard disc. Our cookies are only used to store a unique identifier. They do not store any information about you, your orders or any password or credit card information.
Like many other websites, this website uses Google Analytics to analyse website usage. This means that when you visit our website, a Google cookie is also issued. This allows us to analyse website usage anonymously, without connecting the usage statistics to the data you enter when filling in a form. The result is aggregate data that tells us how many users looked at certain pages for example. No data you enter on this Web site is sent to Google.
We also use in-depth analysis of the checkout process to help us improve the website and make it easier to use. Should you have a problem in placing an order, we may be able to use this information to help you.
This online shop is secure.
All credit and debit card payments are processed by SecureTrading.